At Wave, advising is at the core of what we do and who we are. Since our start in the late ’90s, our advising first principle has enabled us to build a custom solution for each customer’s individual needs instead of a catch-all program. We work hand-in-hand with our customers throughout Henderson, investing time and resources so that we have a total understanding of their pains and desires and can create a personalized approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the heart of your business. If your standards have many inefficiencies, the resulting productivity loss will have a ripple effect throughout your entire company. For example, let’s say a organization brings on a new client in minutes but requires several weeks to spin up a new employee or vendor. That’s a problem because both your employees' talent and your supplier’s products play a important role in providing excellent service to the customer. Therefore, if those elements are not operating efficiently, your customer is ultimately the one who suffers. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a total understanding of your business workflows as well as the software that aptly delivers intelligent information. We how to ask the right questions and can identify the right data to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial part of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include folder structure, metadata mapping, security, search capabilities, and many other aspects that will help users to find appropriate content. It’s critical that you take the time to identify the problems you are having and what is necessary to resolve them.

 
 
 

Intelligent Information Management

It is widely accepted that the modern organization relies on multiple sources to aggregate data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it contains important business information and content that is vital to the success of your company. Both companies and their customers need information from multiple repositories to complete work, and this adds additional obstacles if that information is not easily available. The legacy approach was to combine input into a central repository but this route is not sustainable forever as one system can’t manage everything, particularly in some SMBs and enterprise organizations.